IT Support

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Serviceportalen - find solutions to your IT problems

Find solutions to your IT problems whenever you need them! In the new self service portal you will find FAQ’s, guides and instructional videos for various IT systems and software. You can also place orders for IT Services, keys and keycards.

Everything hasn't been translated into English but we are constantly adding information in English. Hopefully you can find what you're looking for, if not you are always welcome to contact Helpdesk

Guidelines for telephony available

Guidelines for telephony are now available for Stockholm University. The guidelines contain recommendations for telecommunications services and phone usage.

Wireless networks at the University

Stockholm University has two wireless networks; eduroam and SU. The coverage on campus is good and is being expanded contiunously.

Phishing – Fraud emails – Spam

Attempted fraud on the Internet is becoming more common and the attempts more and more sophisticated. Be wary of emails from people you do not know and be careful about clicking on links.

Change your password

Here you will find some pointers on how to create a good password as well as links to the page where you can change your password.

Anti-virus software at Stockholm University

Stockholm University uses Sophos Endpoint Protection for anti-virus protection. Our contract also includes licensing for home usage for employees of Stockholm University.

Contact

IT Services

Contact Helpdesk

Telephone: 08-16 1999

Telephone hours:

  • Workdays, shorter working hours in the summer 8.00 am-4:00 pm
    (May 1 - September 15)
  • Workdays, standard time 8.00 am-4:40 pm
      (September 16 - April 30)

IT Services in the University's staff catalogue