Emails with requests to update your account, password, etc periodically appear in your inbox. During the last week a large number of emails like this have been sent to University addresses. IT Services would like to remind all users to be extra suspicious of such fraudulent emails, also known as phishing.

As a rule, never respond to such emails, and be wary of clicking on links in emails from people you don’t know.

The IT helpdesk frequently gets questions about this and what users should do. The answer is always the same:

  • Never send your login information to anyone who requests it via email or telephone.
  • Never click on links in emails which claim that your account quota is full or that your account needs updating.
  • Be wary of clicking on links sent in emails from people you don’t know.
  • Never respond to emails of this nature. Simply delete them.

Don’t ever give out your login information via email or phone. IT Services or the helpdesk will never ask for your login information in that way.

If you are at all worried that your password has been compromised, change it as a precaution. Information on how to change your password can be found on our secure site:

Information about your IT Services account password and passwords in general

If you have any further questions, please contact the Helpdesk.