Thesis defence: Rahmat Mulyana

Welcome to a thesis defence at DSV! In his PhD thesis, Rahmat Mulyana studies how IT governance mechanisms can support successful digital transformation in an organisation.

Thesis defence

Date:

Tuesday 10 June 2025

Time:

13.00 – 16.00

Location:

L50, DSV, Borgarfjordsgatan 12, Kista

On June 10, 2025, Rahmat Mulyana will present his PhD thesis at the Department of Computer and Systems Sciences (DSV), Stockholm University. The title of the thesis is “IT Governance Influence on Digital Transformation”.

PhD student: Rahmat Mulyana, DSV
External reviewer: Björn Johansson, Linköping University
Main supervisor: Lazar Rusu, DSV
Supervisor: Erik Perjons, DSV

Contact Rahmat Mulyana

Download the thesis from Diva

The defence takes place at DSV in Kista, starting at 13:00 pm.
Find your way to DSV

 

Abstract

Digital transformation has become a strategic imperative for incumbent companies facing digital disruptions, regulatory changes, competition from digital-born firms, and evolving customer behavior. However, many organizations fail to fully realize its potential due to governance-related challenges.

Traditional information technology (IT) governance mechanisms are often seen as insufficient in the digital era, prompting the need for more agile and adaptive approaches. This research investigates how ambidextrous IT governance mechanisms influence digital transformation and organizational performance, focusing on large Indonesian banking and insurance companies.

The study offers five main contributions:

1. Identifying IT governance mechanisms that influence digital transformation through a systematic literature review
2. Validating and contextualizing these mechanisms for the Indonesian financial sector through expert consensus, a case study, and surveys
3. Demonstrating the positive influence of ambidextrous IT governance mechanisms on organizational performance, fully mediated by digital transformation
4. Providing seven key ambidextrous IT governance mechanisms for successful digital transformation, drawn from the case of a leading Indonesian bank
5. Proposing a framework of prioritized actions to help Indonesian banking and insurance companies establish IT governance mechanisms that support successful digital transformation.

Together, these contributions enrich the knowledge base by identifying essential ambidextrous IT governance mechanisms that influence digital transformation and organizational performance. Additionally, the study offers practical implications for banking and insurance companies embarking on digital transformation journeys.

 

Keywords

Ambidextrous IT Governance, Digital Transformation, Organizational Performance, Banking, Insurance, Mixed Methods