Service Design and IT Architecture

The course will present theories of service society, service orientation and software service design.

We will discuss methods, tools and platforms for software service design. Further, the course will present use of concepts such as resource, capability, and service to analyse the activities of an organization. We will also look at business models as a basis for designing services and IT systems and IT architecture for software service design.



Teaching Format

The teaching activities consist of lectures, lessions, tutoring and seminars.
The language of instruction is English.
The teaching is web-based and takes place remotely.


Assessment

The course is examined through

  • remote written exam and
  • assignments.

Examiner


The schedule will be available no later than one month before the start of the course. We do not recommend print-outs as changes can occur. At the start of the course, your department will advise where you can find your schedule during the course.
Note that the course literature can be changed up to two months before the start of the course.


Course reports are displayed for the three most recent course instances.








Study counsellors

Margrét Håkansson and Mitra Wijkman

master@dsv.su.se
+468161686

Visiting hoursPlease contact us via email if you want to book a meeting. We are available on Campus in Kista and via Zoom.

Phone hoursThursday 12.30–2 pm

Irregular office hoursLast phone hours for autumn 2025: Thursday 11 December
First phone hours for spring 2026: Thursday 15 January

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