Need IT support as a student at Stockholm University? Here we describe where to turn depending on the topic.
Help yourself to information, manuals and how-to videos for IT and software.
Get answers about your University account and card and wireless networks. You can also find out more about computer rooms, printing, scanning, copying and general questions about IT for students.
Lost user name or password
If you have lost your user name and/or password you can reset them online. If you are an established user at antagning.se you can use that alternative. Instructions are included in the link below.
Lost password – University account
For safety purposes we NEVER give out login information by phone or email.
University account and university card
Your university account is how Stockholm University students access IT services. This includes Wi-Fi, computer rooms, cloud based storage and more.
Note: It is important that you keep track of your username and password as you will need them when you take your exams. Make sure you can log in before you get to the examination room, otherwise your exam will be forfeited.
For IT support go to serviceportalen.su.se for 24/7 answers to common questions and forms to report problems or get help with more complicated issues.
For urgent issues, contact Helpdesk.
Last updated: February 3, 2023
Source: IT Services