FAQ about Stockholm Student Health Services
Here you can get answers to frequently asked questions about Stockholm Student Health Services.
I can't find any available appointments, what should I do?
If you can’t find any available appointments, it is because all the appointments for the week have been booked.
We release new times on Fridays at 08:30. Find out more about how to book an appointment on this page: Appointment booking and phone consultation
There are two options for appointments: "nybesök på Studenthuset SU" (appointment at the Student Health Services reception at Stockholm University) and "nybesök via telefon" (appointment by phone). Be sure to try both options when searching for available appointments. The same options are also available for health and lifestyle consultations.
How much does it cost?
All visits and participation in activities at the Student Health Services are free of charge.
Can I book an appointment with a doctor?
No, we do not have access to doctors. Nor do we have the possibility to take blood tests, give vaccines or prescribe medicines.
Our staff includes occupational health nurses, psychologists and counsellors. If you need to see a doctor you have to contact a healthcare centre.
At 1177 (the Swedish healthcare system’s advisory service) you can read more about how to find a doctor and how the Swedish healthcare system works.
How do I reschedule or cancel an appointment?
You can contact the person you have booked an appointment with via email.
Staff at Stockholm Student Health Services
You can also email our mailbox studenthalsan@su.se.
Please write your name and the date and time of your appointment and, if you know, the name of the person you were going to see. Don't forget to state if you wish to book a new appointment or just want to cancel.
I have a disability, can the Student Health Services help me get study support?
Sweden has a national disability policy to ensure equal opportunities for all. However, it’s not the Student Health Services who administer applications.
At most higher education institutions, targeted study support is applied for via a national system called Nais. Please see your higher education institution’s website to find out more about what applies at your study destination.
You can read more about studying with a disability and targeted study support at Studenthälsa.se.
Can you help me with a referral to another healthcare provider?
No, the Student Health Services do not provide referrals to other healthcare providers.
However, we can advise you where to turn to, if you use our phone consultation service:
- Telephone consultation: Thursdays at 11.00–12.00, tel 08-674 77 00.
- Occupational health nurses: telephone hours, Monday-Thursday 09.00–14.00.
You will find contact information on this webpage: Contact and find us
What should I do if I get sick?
On this page we describe where you can seek medical care and what you need to think about if you fall ill during your studies.
In case you get ill
More information on this subject can also be found at studenthälsa.se.
Can you conduct medical assessments or evaluations?
No, the Student Health Services cannot help you with assessments.
If you want to be assessed for e.g. dyslexia, ADHD or autism, you have to contact your healthcare centre to get a referral.
At 1177 (the Swedish healthcare system’s advisory service) you can read more about how to seek medical care in Sweden.
What is the difference between a health and lifestyle consultation, and an individual consultation?
A health and lifestyle consultation is held by an occupational health nurse and focuses on lifestyle habits and how these can affect your well-being and stress levels. For example, it can be about sleep, diet, physical activity, alcohol and tobacco.
An individual consultation is held by a staff member with at least basic training in psychotherapy, such as a counsellor or a psychologist. You are welcome to book an appointment regardless of what you would like to talk about. It can be things that are directly related to your studies or things that concern life in general.
Last updated: April 8, 2024
Source: Stockholm Student Health Services