Stockholm university

Departure information

To get ready for your departure and to receive your deposit back it is important that you carefully read all the information below and follow the provided instructions.

 

All tenants are responsible for final cleaning prior departure. This includes your accommodation and all common areas such as kitchens (freezer, fridge, cupboards), laundry rooms and study rooms. Please find detailed instructions below:

Please follow the cleaning instructions carefully and remove all personal items.  It is not permitted to leave personal belongings in your room or in any communal areas for the next tenant (including food, extra furniture, clothes, electronic devices, bed lines, pillows, quilts, soap, garbage bags and so on).

The only items you are permitted to leave behind are kitchenware such as plates, bowls, cups, pots, pans and so on and only if in good and clean condition! If you leave any of this kitchenware, you must wash them properly and put them away in the cabinets before you move out.

 

All student accommodations will be inspected either during tenancy, prior departure, or after the tenant has moved out. More information regarding the inspections are sent via e-mail to all tenants a couple of weeks prior departure. This is to ensure that the accommodation is cleaned properly, all personal belongings are removed and nothing in the room is damaged or needs to be repaired. 

If the inspection shows that a room has not been cleaned properly and according to all our instructions, the deposit is not refunded to the tenant. The entire deposit is used to cover the cost for the cleaning service, which is a set fee and does not depend on the amount of cleaning necessary. Therefore, the same cost occurs even for one small dirty area.

If major damages are caused by the tenant (as for example smoking in the room, neglecting mold growth) a cleaning specialist is required to decontaminate the accommodation and the tenant is charged for the extra cost. 

If personal belongings are not removed before moving out, an extra cost will also occur and this cost may vary depending on the items that need to be removed.

Please note that it takes time before we can inform you about the result of the inspection.

Deposits are refunded to the same card that was used to pay the deposit. Should you not have this card anymore, please inform us as soon as possible.

 

Keys must be returned to the key box located outside the entrance D of Södra Huset (on the left side of the revolving door). NOTE! Only the keyring with the keys must be left in the box (do not place the keys in any envelope).

All keys must be returned by the latest at 18:00 on the last day of the housing contract. A late return of the keys will result in extra costs. 

It is important to remember to take off any personal key from the keyring before returning the accommodation keys. All private keys returned by mistake are immediately disposed of!

If the returned keyring is broken a fee is charged for replacing all keys.

Entrance with revolving door.
Housing Office key-return-box is found next to the entrance D of Södra Huset (left side of the revolving door).
 

Contact

If you have questions regarding accomodation, please send an e-mail to: housingoffice@su.se

Housing Office Drop-in

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