Rent and rent payments

  • Rent includes internet (not WiFi), water, heating and electricity.
  • The rent will be paid in two installments. The first payment also serves as acceptance of your accommodation offered. If you do not make the first payment on time your accommodation offer will be cancelled.
  • Rent should be paid online with a credit card or debit card. If you cannot pay with a credit card or debit card, please contact the Housing Office at housingoffice@su.se to receive information about alternative ways to pay your rent.  Cash payments in Sweden can be made at any Forex Bank office. Please observe that Stockholm University does not cover any bank fees, so tenants must pay for these themselves.
  • Make sure you pay your rent in full and on time. Failure to do so may result in termination of your rent contract.
  • Information about how and when to pay your rent will be given to you when you receive a accommodation offer from the Housing Office. You can also see this information when you log into your accommodation account: https://housing.su.se/kxstudent/

Problems with your accommodation

Non Emergency Problems

Make a maintence request on your accommodation account: (https://housing.su.se/kxstudent/).

Emergency during office hours (weekdays 0800-1600)

Make a maintence request in your accommodation account: (https://housing.su.se/kxstudent/).

Emergency after hours

Contact your property manager directly by calling the emergency phone number.

SSSB (Lappis, Kungshamra and Idun) emergency phone number is 08-458 1011

Fjällis emergency phone number is 020-212 112. 

Please note:  If you call the emergency phone number and it is not an emergency or it is during office hours you will have to pay a fine.

Accommodation insurance

As the tenant you are responsible for your accommodation, including damages even if the damage is caused by a guest. No consideration can be taken in regard to whether the damage is the result of carelessness, an accident or some deliberate act. As the legal tenant you will be responsible for payment.

As an exchange student you have student insurance via Kammarkollegiet which should cover some or all of these costs. This is something you must check yourself with Kammarkollegiet. Non-European master students (that are not here on an exchange) do not have this student insurance by Kammarkollegiet so you must buy accommodation insurance yourself.

Neither the building owner or Stockholm University can be held responsible for any theft or loss of your personal possessions, including your accommodation keys.

Extension of accommodation contract

Student accommodation is rented per semester only. If your studies continue for one academic year (i.e. Autumn-Spring), your rent contract may be extended for one semester.

Your rent contract will not be extended automatically. You must make an extension request online by logging into your accommodation account at:  https://housing.su.se/kxstudent/.  Accommodation can only be rented for a maximum of 2 semesters.

Non-European master students who receive a scholarship via Stockholm University Scholarship Scheme may only rent housing during their first year of studies and for a maximum of 2 semesters.

Changing accommodation

It is not permitted to change housing areas or type of accommodation. Please keep this in mind when accepting your offer.

Keys

  • Accommodation keys are picked up on arrival.  You will receive information about where and when to pick up your keys when you receive your accommodation offer. You must show a passport or a valid identification card (with a photo).
  • Only the tenant named on the rental contract can pick up the accommodation keys.
  • The earliest you can pick up your keys is on the start date of your rental contract.
  • When moving out you must return all keys to the Housing Office Key Desk in Södra Huset on Campus Frescati.
  • Locks are always changed when keys have been lost or have not been not returned for safety reasons.  You are obliged to pay the full cost for a lock change if you loose your keys or do not return them.  Changing a lock, including the cost of new keys, can cost up to 5000,00 SEK.
  • If you loose your keys you must log into your accommodation account and fill out a maintenance request. Please note:  If you contact a locksmith yourself we will have to do another lock change and you will end up paying for 2 lock changes.
  • You will receive only one set of keys.
  • You are not allowed to duplicate your keys.

General accommodation rules and regulations

Cleaning

Tenants are responsible for their own cleaning including shared facilities such as kitchens, corridors and common rooms. At Lappis and Kungshamra every corridor sets up its own cleaning schedule to keep the common areas clean. Typically, the students in the corridor take turns to clean once every week. If cleaning is not carried out satisfactorily, please talk to your corridor neighbours or contact the Housing Office.

When you move out you are required to clean your accommodation according to the instructions on your rental contract.

Please Note: If you have not cleaned your accommodation properly you will be required to pay a cleaning fee of 1250 SEK for a corridoor room, and 1750 SEK for a studio apartment. Please note that this is a set fee from the cleaning company and it does not reflect the amount of cleaning needed.

Smoking

It is prohibited to smoke in your accommodation, your bathroom, the common areas or inside the building.

Preventing fire

It is not allowed to store inflammable material, bicycles or other bulky objects in common areas such as kitchen, corridors or stairwells. All evacuation roads and emergency exits must be free of objects.

Smoke detector

Every accommodation is equipped with a ceiling-mounted smoke detector. When moving in, please note that you should test your smoke detector by pressing the push-to-test button until the alarm sounds to see if it is working properly.

It is absolutely forbidden to remove or damage the smoke detector. If the smoke detector is beeping non-stop the tenant is responsible for changing the battery. If you have a malfunctioning smoke detector and/or you cannot change the battery yourself you must log into your housing account and fill out a maintenance request: https://housing.su.se/kxstudent/

Household Waste

Household waste must be disposed of in the appropriate containers. Remember to make sure that your trashbags are sealed tightly. You are not allowed to keep bags of waste in the corridors, stairwells or on balconies.

Pets

Pets are not permitted in any of our accommodations or common areas.

Sharing or subletting your accommodation

It is not permitted to share your accommodation at Lappis, Kungshamra or Fjällis.   Accommodation can be shared at Idun, but this must be approved by the Housing Office. It is not permitted to sublet your accommodation in any areas. If you break any of these rules your rent contract will be terminated immediately and you will not be able to rent accommodation from us again.

You are allowed to have temporary guests staying in your room at all accommodation areas (except for shared apartments at Idun). It is allowed to have a guest for up to 5 days. If your guest is staying for more than 5 days you must contact the Housing Office to get approval.

If you are renting a shared apartment at Idun it is strictly forbidden to have any guests staying in your accommodation. This is because the apartment is shared by two tenants.

Disturbances

If you have a party, keep in mind that you as the host are responsible for any damages or disturbances caused by you or your guests.  If you are disturbed by your neighbours, we recommend that you try to solve the problem with a polite conversation. If this does not help please contact the Housing Office via e-mail.

If you live in an SSSB building and the disturbance occurs after normal office hours please call the SSSB emergency phone 08-458 10 11. The name of the person making the complaint will remain anonomous.

Please note: If you choose not to give detailed information (name, room number) of the person(s) causing the disturbance, the Housing Office cannot do anything.

Tenants who have caused a disturbance will be forced to pay a fine of 2000,00 SEK if it is confirmed by the call-out report written by the disturbance officer.