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Important information for eduroam users

If you use the wireless network eduroam and haven’t used the automatic settings before, you need to change the settings in all your devices before February 24. There are automatic settings for different devices and you can make the changes when you are on campus.

Background

Many web sites use certificates to encrypt traffic between clients (your devices) and servers. For eduroam a certificate is used to encrypt the login data between your device (phone, computer, tablet etc.) and the University’s login server.
The certificates are valid for a limited time (usually a few years) and when they expire you have to install a new one to still be able to connect to the service. The new certificate for eduroam will be installed on February 24.

What’s the impact for you?

If you’ve used the automatic settings to set up eduroam before you need to update them on all your devices (phones, tablets, computers) so that you can keep using the eduroam WiFi. This applies both to students and employees. You have to do it before February 24 if you are physically on campus.

If you’re studying remotely it’s best to wait and update the eduroam settings when you’re back at the university. If you haven’t reset the password for your university account since August 2020 you’ll have to do that first in order for eduroam to work.

Reset your password

It’s best if you also reset your password when you’re on the university network rather than at home.

After you've done this, you will be able to keep connecting to eduroam as usual.
You will find all the necessary information and automatic configurations for different devices in Serviceportalen.

If you have a device that does not support automatic configuration, you will have to accept a new certificate. This applies mainly to Linux or Android users and most typically you will get a pop-up window where you can accept the certificate.