Profiles

Gustaf Juell-Skielse

Gustaf Juell-Skielse

Docent

Visa sidan på svenska
Works at Department of Computer and Systems Sciences
Telephone 08-16 16 72
Email gjs@dsv.su.se
Visiting address Nodhuset, Borgarfjordsgatan 12
Postal address Institutionen för data- och systemvetenskap 164 07 Kista

About me

Gustaf Juell-Skielse is an Associate Professor at the Department of Computer and Systems Science, where he conducts research and education in enterprise systems, e-government and digital innovation.

Publications 2017

Hjalmarsson, A., Juell-Skielse, G. and Johannesson, P. (2017). Open Digital Innovation: A Contest Driven Approach. Springer.

Juell-Skielse, G., & Jordanius, A. H. (2017). Accelerating Open Digital Innovation in the Automotive In-dustry: Action Design Research in Progress. Association for Information Systems.

Ayele, W. Y., & Juell-Skielse, G. (2017). Social Media Analytics and Internet of Things: Survey.

Teaching

Juell-Skielse teaches in several subjects related to the design and implementation of information systems, including enterprise systems, government information systems and digital strategies and change management. He is also responsible for PhD courses in research ethics in computer and system sciences as well as how to apply for research grants. Since 2002 he has developed more than 30 bachelor- and master courses using a mix of traditional and distance based pedagogical formats. He has edited a text book on Enterprise Systems and co-authored a text book on Open Digital Innovation (2017), published by Springer.

Research

Juell-Skielse received a PhD from Stockholm University in 2011 and a M.Sc. in Industrial Engineering from the Royal Institute of Technology in 1989. He became Associate Professor (Docent) in 2015 at the department of Computer and Systems Sciences at Stockholm University where he holds a position as senior lecturer. His research is concentrated on e-government, digital service innovation and the effective use of enterprise systems. He has published more than 30 peer-reviewed academic articles. In addition, he has fifteen years of experience as management consultant with Accenture and Acando and has been a project leader for several projects on e-government and enterprise systems. He holds a part-time position as senior researcher at Viktoria Swedish ICT and is currently a guest scholar at Queensland University of Technology in Brisbane, Australia.

Publications

A selection from Stockholm University publication database
  • 2016. Workneh Y. Ayele (et al.).

    As contests become more popular means for organizing digital innovation, the need for measuring contest performance increases. The Digital Innovation Contest Measurement-model (DICM-model), which is the basis for this study was designed based on a single case study, and its evaluation indicated that there is a need for a customizable methodological approach that can accommodate differences in organizational requirements for designing and refining DICM-models. Therefore, in this paper, we present a summary of the evaluation of the DICM-model and propose a nine-step method to design and refine DICM-models using a quality oriented approach. The proposed method is based on the Goal-Question-Metric and the Balanced Scorecard to elicit measures and to enable agility in measuring the fulfilment of measurement goals of innovation contests. Also, the method facilitates knowledge management to refine, record and communicate best practices. An exante evaluation of the method indicates that the method provides practical support in designing and improving a DICM model. For future study, it is suggested to widen the scope of the method to aid in the design of measurement models for digital innovations using open data, in general.

  • 2016. Carl-Mikael Lönn, Gustaf Juell-Skielse, Tero Päivärinta. Proceedings of the 49th Annual Hawaii International Conference on System Sciences (HICSS 2016), 3031-3040

    Collaboration among governmental organizations has been regarded as essential for realizing benefits of e-government investments. Inter-organizational collaboration on e-government can take several forms and can produce varying types of political, organizational, and technological benefits. However, few if any studies have delved deeper into analysis of how chosen modes of collaboration might relate to targeted e-government benefits. This paper studies multiple cases of how contemporary acquisitions and implementations of digital archiving systems have been launched through varying modes of collaboration among Swedish government agencies and municipalities. Our analysis reveals that whereas the target system, digital archive, is the same in all of the studied cases, the expected benefits varies. The article contributes by explaining how selected modes of collaboration in e-government may impact on the particular types of expected benefits.

  • 2016. Iryna Susha, Paul Johannesson, Gustaf Juell-Skielse. Electronic Government, 61-73

    Since 2009 open data has been growing into a specialized research area, including in the Nordic countries. Historically Information Systems research from this region has managed to develop a distinct identity on the international research arena. Hence, the expectation is that also in the context of open data there exists room for unique contributions of Nordic researchers. However, no systematic overview exists yet of the open data research conducted in these countries or of the emerging research community. This paper, therefore, aims to fill this gap by conducting a comprehensive literature review. Our study focuses on the following aspects: (1) which perspectives and topics are exam- ined and (2) which empirical settings and methods are applied in Nordic open data research. Finding answers to these questions will enable us to propose a future research agenda and thereby stimulate debate in the Nordic open data research community.

  • 2015. Workneh Yilma Ayele (et al.). PACIS 2015 proceedings

    Digital innovation contests emerge as important intermediaries in open data markets. However the understanding of how contests affect innovation value chains is low and there is a lack of innovation measurement frameworks to support the management of digital innovation contests. Therefore, in this paper we apply design science to design a measurement model for digital innovation contests from the organizer’s perspective that adds to the available knowledge of innovation measurement. We use a recent case of digital innovation contests to motivate the model and discuss its implications on the innovation value chain. The measurement model contributes with new knowledge in the area of open data innovation and provides support for practice in managing innovation through digital innovation contests. For future research we intend to enhance the model to also measure the effects on innovation ecosystems, to operationalize the measures and to evaluate the model in several digital innovation contests as well as to include the perspective of the participants.

  • 2015. Carl-Mikael Lönn, Gustaf Juell-Skielse, Monica Winge. Proceedings of the 38th Information Systems Research Seminar in Scandinavia (IRIS 38)

    Collaboration among governmental organizations has been regarded as essential for realizing benefits of eGovernment investments. Interorganizational collaboration on eGovernment can take several forms. As well, eGovernment initiatives can produce varying types of political, organizational, and technological benefits. However, few if any studies have delved deeper into analysis of how chosen modes of collaboration might relate to targeted eGovernment benefits. This paper studies multiple cases of how contemporary acquisitions and implementations of electronic archiving systems have been launched through varying modes of collaboration among Swedish governmental agencies and municipalities. Our analysis revealed that whereas the target system, e-archiving, is the same in all of the studied cases, the pursued benefits vary. The article contributes by initial theorizing for understanding how selected modes of collaboration on eGovernment may impact on the particular types of benefits to be realized.

  • 2014. Shengnan Han (et al.). International Journal of Technology Assessment in Health Care 30 (4), 409-415

    Objectives: Mobile systems are widely adopted in healthcare services. Mobile reporting systems have been recently introduced for social home care by municipalities in Sweden. The study aims to assess the benefits of using these systems. Methods: We followed an expert survey approach. Data were collected by means of telephone interviews with the experts in charge of managing and implementing the systems at the municipalities. In addition, several workshops were organized for assessing the economic value of the systems at one municipality. We performed thematic analysis and cost-benefit analysis of the data. Results: The thematic analysis showed the three main benefits of using the mobile reporting systems in social home care: municipal benefits, care providers’ benefits, and care recipients’ benefits. The cost-benefit analysis indicated that the systems could bring substantial long-term economic value for municipalities. The results also revealed the difficulties encountered at the early stage of the deployment and implementation of the systems. Conclusions: The mobile systems yield benefits for all the actors, that is, municipalities, care recipients and care providers. These enhance the public-private coordination and cooperation in social home care in Sweden. The municipalities are called upon to address change management and technical challenges in the implementation.

  • 2014. Anders Hjalmarsson (et al.). Proceedings of the European Conference on Information Systems (ECIS) 2014

    Recently, the interest in the innovation of digital services based on open public information (i.e. open data) has increased dramatically. Innovation contests, such as idea competitions and digital innovation contests, have become popular instruments to accelerate the development of new service ideas and prototypes. However, only a few of the service prototypes developed at innovation contests become viable digital services. In order to strengthen the role of innovation contests as innovation instruments, we propose a framework of innovation barriers to open innovation of digital services. The framework has been designed using a systematic research approach including a literature review of existing barriers, an online survey with participants before an innovation contest, and systematic follow-up interviews with teams participating in the contest. The framework consists of 18 innovation barriers and is intended to be used when organizing innovation contests. It supports the process after the contest when prototypes are transformed into viable digital services. For future research, we suggest the framework to be validated in a longitudinal study involving additional cases. Furthermore, we suggest using the framework as a starting point for constructing guidelines that can help in designing innovation contests.

  • 2014. Gustaf Juell-Skielse (et al.). Information Polity 19 (3-4), 247-262

    Innovation contests are becoming popular instruments for stimulating development of digital services using open data. However, experience indicates that only a limited number of the results developed during these events become viable digital services attracting a significant user base. To further deepen our understanding of the role, design and function of innovation contests in open data markets, we conducted a survey of the websites of 33 digital innovation contests. The results of the survey show that organizers design digital innovation contests to function as intermediaries for open data innovation. By analyzing the activities performed by organizers we found several examples of how innovation contests support the participants in designing, implementing and providing services after the contests are concluded. We contribute with a key design element and attributes for the post-contest process of digital innovation contests, which adds to existing key design elements. For future research we suggest to further study open data markets and the intermediary role of digital innovation contests. Moreover we propose to develop guidelines and tools for organizers of digital innovation contests to design contests that better meet the needs of a particular open data market.

  • 2014. Gustaf Juell-Skielse (et al.). Electronic Government, 277-288

    Governments aim to increase democracy by engaging the public in using open data to develop mobile apps and citizen services. They make information avail-able (open data) and organize innovation contests to stimulate innovation with the goal to make new services available for the public to use. But will the pub-lic take on the challenge to both develop and provide services to each other? In this paper we use a case study from public transportation to investigate the mo-tivation for individuals and teams to participate in innovation contests. The re-sults show that the motivation for participating is primarily related to fun and enjoyment. We argue that in order to better meet the goals of open data innova-tion, governments need to follow through the full service innovation cycle and also care for making citizen coproduction in the execution and monitoring phases fun and enjoyable. Currently there is little chance for participants to make profit on a competitive market so governments need to provide other mechanisms to ensure service provisioning. For future research it is suggested to investigate how the later stages of open data innovation can be supported in order to meet the overall goals of open data innovation.

  • 2012. Gustaf Juell-Skielse (et al.). Proceedings of the CAiSE'12 Forum at the 24th International Conference on Advanced Information Systems Engineering (CAiSE), 98-105

    Conventional on-premise installations of ERP are now rapidly being replaced by ERP as service. Although ERP becomes more accessible and no longer requires local infrastructure, current selection methods do not take full advantage of the provided agility. In this paper we present AMES (Agile Method for ERP Selection), a novel method for ERP selection which better utilizes the strengths of service oriented ERP. AMES is designed to shorten lead time for selection, support identification of essential system requirements, increase learning during the selection process and increase control over the subsequent ERP implementation. These properties of the method will help user organizations to make better and faster decisions when selecting ERP.

  • 2012. Imran Saeed, Gustaf Juell-Skielse, Elin Uppström. Advances in Enterprise Information Systems II, 429-434
  • 2012. Carl-Mikael Lönn (et al.). Advanced Information Systems Engineering, 190-205

    Process orientation and e-services have become essential in revitalizing local government. Although most municipalities oer similar services there is little reuse of e-services or underlying process models among municipalities. Congurable process models represent a promis- ing solution to this challenge by integrating numerous variations of a process in one general model. In this study, design science is used to de- velop a congurable process model to capture the variability of a num- ber of dierent processes. The results include a validated congurable process model for social services, a benets analysis and directions for future development. Although the results are perceived useful by munic- ipal ocials, there are several challenges to be met before the benets of congurable process models are fully utilized.

  • 2012. Gustaf Juell-Skielse. Innovative mobile platform developments for electronic services design and delivery, 113-128
Show all publications by Gustaf Juell-Skielse at Stockholm University

Last updated: March 23, 2018

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