IT Support

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Serviceportalen - find solutions to your IT problems

Find solutions to your IT problems whenever you need them! In the new self service portal you will find FAQ’s, guides and instructional videos for various IT systems and software. You can also place orders for IT Services, keys and keycards.

Everything hasn't been translated into English but we are constantly adding information in English. Hopefully you can find what you're looking for, if not you are always welcome to contact Helpdesk

Guidelines for telephony updated

An updated version of guidelines for telephony are now available for Stockholm University. The guidelines contain recommendations for telecommunications services and phone usage.

Wireless networks at the University

Stockholm University has two wireless networks, eduroam and SU. The coverage on campus is good and is being expanded continuously.

Phishing – Fraud emails – Spam

Attempted fraud on the Internet is becoming more common and the attempts more and more sophisticated. Be wary of emails from people you do not know and be careful about clicking on links.

Change your password

Here you will find some pointers on how to create a good password as well as links to the page where you can change your password.

Contact

IT Services

Contact Helpdesk

For IT support go to Serviceportalen - su.se/serviceportal

  • You can find answers to frequently asked questions (800+ articles)
  • Questions, error reporting and orders can be placed via contact forms 
  • Open 24 hours a day

IT Services in the University's staff catalogue

If you have an urgent IT problem you can call Helpdesk