IT

Problems sending emails?

At present it is not possible to send emails through the SU mail server unless you are on a campus network.

Vulnerability in Microsoft Remote Desktop

A serious vulnerability has been discovered in Microsofts’s Remote Desktop. The vulnerability is serious and IT Services has therefore decided to immediately block access to Remote Desktop while waiting for necessary security patches.

Would you like to start using Athena?

The old learning platform, Mondo, has stability issues and will be shut down. Those departments currently using Mondo need to prepare for the transition to the new learning platform, Athena. All departments interested in starting to use Athena should submit an expression of interest. You will find information on how to submit an expression of interest below.

Guidelines for telephony updated

An updated version of guidelines for telephony are now available for Stockholm University. The guidelines contain recommendations for telecommunications services and phone usage.

Contact

IT Services

Contact Helpdesk

For IT support go to Serviceportalen - su.se/serviceportal

  • You can find answers to frequently asked questions (800+ articles)
  • Questions, error reporting and orders can be placed via contact forms 
  • Open 24 hours a day

IT Services in the University's staff catalogue

If you have an urgent IT problem you can call Helpdesk