Bookings, cancellations and credits are made by BCD Travel even if the trip takes place later than July 1, 2019. BCD Travel may make a rewrite of tickets and make a new booking (which corresponds to and replaces an original booking). This may be required for example strike or other situation where you cannot use your original booking.

It obviously generates new debit from BCD Travel, so all customer numbers will be kept open until all trips are paid.


Personal Service – Team Stockholm University

Opening hours: Monday–Friday at 08:00–17:00
Telephone: +46 8 505 460 21
Address: Esplanaden 3C, 172 67 Sundbyberg

24-Hour Emergency Service

If you have emergency travel requirements, queries or concerns after office hours, please call +46 8 505 460 21, for BCD Travel’s dedicated 24-Hour Emergency Service Desk based in the Netherlands. Calls are automatically diverted to the after hour emergency service desk; the initial contact is always in English.

Note that BCD Travel will charge an extra fee for 24-Hours Emergency Service. This service should only be used if absolutely necessary.

Support of the Online Booking Tool

Opening hours: Monday–Friday at 08:00–18:00
Telephone: +46 8 505 460 27

Groups, Meeting & Events

Opening hours: Monday–Thursday at 08:30–16:30 and Friday at 08:30–16:00
Telephone: +46 8 505 463 70

Welcome to contact BCD Travel!