Arrival information
This page helps you prepare for your arrival and check-in at student accommodation provided by Stockholm University. It covers key collection, travel information, the required home insurance, and the Arrival Service.
Information regarding your accommodation can be found on your housing area web page. Additional information is sent by email. Please make sure to check both regularly.
Key pick-up
You can collect your key from the first day of your accommodation contract. It is not possible to pick it up earlier.
Keys are handed out at the Service Centre (Södra huset, house D, floor 4). You must present a valid passport or national ID card when collecting your key.
Key pick-up in August (autumn semester)
If you arrive at the beginning of the autumn semester, keys can be picked up:
- 11.00–20.00 on the first two days of your tenancy agreement
Key pick-up in January (spring semester)
If you arrive at the beginning of the spring semester, keys can be picked up:
- 11.00–20.00 on the first day of your tenancy agreement
Arriving later?
If you arrive at a later date or time, your key will be available for pick-up at Service Centre Frescati during regular opening hours.
If you are arriving outside opening hours, please contact the Housing Office in advance for assistance and further instructions.
Email: housingoffice@su.se
Home insurance is mandatory if you are staying in university-arranged accommodation. It must cover your entire rental period. Home insurance is also strongly recommended if you are renting on the private market.
Getting to Stockholm and Stockholm University
Arlanda Airport (65 km north)
You can reach Stockholm Central Station by
- Arlanda Express (fast train, 18 minutes)
- Flygbussarna airport coach
- SL commuter train (use the SL journey planner).
Skavsta Airport (100 km south)
Take the Flygbussarna airport coach to Stockholm Central Station.
Västerås Airport (110 km west)
Take the Flygbussarna airport coach to Stockholm Central Station.
From Stockholm Central Station to Stockholm University
T-Centralen is the main metro hub in central Stockholm, located next to Stockholm Central Station. Take the red metro line (line 14) towards Mörby centrum and get off at Universitetet station.
You can plan your full journey within the Stockholm region using the SL journey planner.
Map and directions from Campus Frescati
The PDF provides step-by-step directions from Campus Frescati to each accommodation location.
How to get to your accommodation (499 Kb)
Arrival Service
Arrival Service is the first welcome activity for new international students. Staff are present at Arlanda Airport and Campus Frescati, with shuttle buses running regularly from the airport to campus.
Read more about the welcome activities
Contact
If you have any questions regarding accommodation, please send an e-mail to the Housing Office.
Email: housingoffice@su.se
Last updated: July 1, 2025
Source: Property Management Office
