Digital tools and services
Here is a collection of links to study support systems and the most important IT services for students at Stockholm University.
Athena is the main collaboration platform for courses at Stockholm University. Please note that a few departments might be using other platforms such as iLearn.
Athena is a web-based learning and collaboration platform for courses at Stockholm University.
You can also use Athena through a mobile app available for both iOS and Android. Please note that the app is called "itslearning".
If you are a student at the Department of Computer and Systems Sciences, DSV, you are using the platform iLearn.
If you are a student at the Department of Mathematics, you are using the platform Moodle.
Most departments at the university uses the university’s scheduling system TimeEdit. Please note that a few departments do not use TimeEdit. Should the schedule you are interested in be unavailable within four weeks prior to the course’s introduction, please contact the department in charge.
Your university account is how Stockholm University students access IT services. This includes WiFi, computer rooms, cloud based storage and more.
University account is the user name and password that are the login to a number of services at the University.
Keep track of your account details
NOTE! It is important that you keep track of your university account username and password as you will need it for your exams. Make sure you can log in before you get to the examination room, otherwise your exam will be forfeited
Keep your email address up to date
When you activate your university account you add your email address. This address is connected to your SU email address (your university account user id followed by firstname.lastname@example.org). This is the address that Stockholm University uses to contact you during your studies. Make sure you keep your address up to date so you won’t miss relevant information from your teachers etc. To check and update your address go to Kontohantering.
Activate your university account
Use your university account to log in to the wireless network.
How to connect to the wireless network
University card is your library card and printing/copy card. Unless you're physically on campus you don't need the university card. If you're an international student you can order your card if/when you arrive in Sweden (it can only be sent to an address within Sweden)
You can order your university card after you have activated your university account.
If you lose your card you must block it to prevent others from using it.
Block your old card and order a new one
Please note: The Campus Card that can be used for student discounts is administered by the Stockholm University Student Union.
Email, Office 365 and other software licenses
Ladok for students
In Ladok for students you can register for your courses, register for examinations, check reported grades, print official transcripts of your study results, etc.
You log in with your university account.
Please note that Ladok for students has a new interface. Read more about the new interface here.
Completed courses and study certificates
In Ladok you will find record of current and completed education.
The easiest way to obtain a study certificate is to create one yourself by logging in to your university account at Ladok.
Certificates can be created for studies at Stockholm University, and as a national study certificate that includes studies at several Swedish universities.
Ladok for students
However, if you need a study certificate with a stamp and a signature from Stockholm University exclusively, you can order this by logging in to Serviceportalen (click on Requests, Infocenter / Student Services and select the type of certificate requested).
If you do not have access to your university account you can order a study certificate by contacting Infocenter. Please specify if you want an Official Transcript of Records and/or a Certificate of Registration, if it should be in Swedish and/or in English, and if you want it to be sent digitally and/or by regular post (if so, please specify to which address it should be sent).
The e-meeting service Zoom
The e-meeting service Zoom is a user friendly tool for organizing meetings online, no matter where you are. Zoom is available to anyone with a university account; both employees and students.
If you have trouble starting the meeting, try to run the meeting without video.
For teacher education students
Study from home
For IT support go to serviceportalen.su.se for 24/7 answers to common questions and forms to report problems or get help with more complicated issues.
For urgent issues, contact Helpdesk.
Last updated: February 3, 2023
Source: IT Services