Everyone employed has a traveller profile with Egencia. However, all travellers must activate their profile before they can book a trip using the online tool. If you don't have a traveller profile please contact Gelana Yadeta gelana.yadeta@su.se.
Book your trip online
Egencia's Customer Service
Both for online support and help with booking
Opening hours: Monday–Friday at 08:00–17:00
(Same number for 24-Hours Emergency Service.)
Telephone: +46 31 724 55 20
E-mail: customer_service@egencia.se
Practical information
Transportation
Tickets shall be booked via Egencia Sweden AB, which SU has a binding contract with. If you are SU employee you will get your personal user profile to make the reservation online. Contact Gelana Yadeta gelana.yadeta@su.se or Jessika Lind jessika.lind@su.se to get a user profile and more information.
If you are not SU employee Gelana or Birgitta will help you to make the booking of your ticket.
Transfer to and from airport
Transfer by taxi to and from Arlanda airport can be pre-ordered and paid by MBW directly (via invoice). Contact Gelana Yadeta to arrange transfer.
Transfer with Uber?
It is not allowed to use the Uber service for business travel.
Conference fee
The conference fee often has to be paid online by card. MBW has two Mastercards that may be used for online payments. Contact Gelana Yadeta gelana.yadeta@su.se or Jessika Lind jessika.lind@su.se to arrange the payment.
Accommodation
In case the conference offers reservation of accommodation, you may use that option. If not, hotels shall be booked via Egencia. You will get a voucher and will not have to make any private expenses. If you are a SU employee you will get your personal user profile and can make the reservation online. Contact Gelana Yadeta gelana.yadeta@su.se or Jessika Lind jessika.lind@su.se to get a user profile and more information.
If you are not a SU employee Gelana or Jessika will help you to make the booking of your hotel.
Overnight through Airbnb?
It is not allowed to use this type of booking of accommodation.
Documentation of travel
For payment of tickets and accommodation, the MBW Administration will need a copy of the program of the trip, such as conference program, program of study visit or alike. If the travel is done to meet partners for discussions or co-operation; names, titles and organisation of the partners have to be attached to the invoices.
Meals
No meals will be covered by travel expenses, except for those included in the conference or the hotel.
Allowance
If you have increased expenditures during your travel (for example meals) you may get allowance for the days that meals are not included in the program. Allowance is decided upon individually by the supervisor/ person responsible for payment of the travel.
Reimbursements
If you have had any expenses to be reimbursed, please fill in the form available on the MBW Intranet. Hand in the form to Beata Gillving at the MBW Administraion. Please note that we need the original receipts and that only expenses verified by receipts can be reimbursed.