7.5 credits cr.
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The course gives the students comprehensive understanding and knowledge on the strategic management of operations in different types of sectors such as health care, government authorities, retailing, banking and manufacturing. Student will be able to analyse operations systems as well as participate in, improve and lead change efforts.
This course takes a strategic perspective on the management of manufacturing and service operations. Managing operations is a central task in future careers of business students in public and private sectors, in services and manufacturing, in Sweden and around the world. It is especially central in organisations where operations is seen as a core value creating function or source of competitive advantage.
The course focuses on both content and process of formulating operations strategies. Content refers to issues such as capacity, supply network, process technology and development and organisation. Process refers to how a strategy is implemented, for example by linking market requirements to operating capabilities. Other topics that are touched upon include lean, value-based healthcare, outsourcing, quality management and continuous improvement.
The course consists of a combination of lectures, seminars and group work and requires a significant portion of self-study on the part of students. Assessment for the course will be continuous and is carried throughout the different activities of the course.
The course workload is 200 hours equivalent to 7,5 ECTS.
The language of instruction is English. Please note that all teaching and learning activities such as lectures, seminars, assignments and assessment tasks are carried out in English.
Assessment for the course will be continuous and is carried throughout the different course activities. Each assessment task is weighted in relation to its importance in the overall assessment of the course. The student’s results from the different assessment tasks are added up to a total course score that will then translate into the final grade for the course.
The course contains the following weighted assessment tasks
1. Individual final examination.
2. Seminar assignment 1.
3. Seminar assignment 2.
4. Seminar assignment 3.
5. Seminar assignment 4.
In order to obtain a passing grade a student must be assessed on all intended learning outcomes and therefore participate in assessment task 1 and at least one of the other assessments.
After completion of the course, students will receive grades on a scale related to the intended learning outcomes of the course. Passing grades are A, B, C, D and E. Failing grade is F.
ScheduleThe schedule will be available no later than one month before the start of the course. We do not recommend print-outs as changes can occur. At the start of the course, your department will advise where you can find your schedule during the course.
Course literatureNote that the course literature can be changed up to two months before the start of the course.
See reading list in the current syllabus.
Course coordinator: email@example.com
Head of course: Mandar Dabhilkar