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Master´s Programme in Open eGovernment

  • 120 credits

The programme provides you with the planning, management and technical skills necessary to lead and transform public organisations to be open, inclusive, innovative, flexible and effective using Information and Communication Technology (ICT).

You will be provided in-depth knowledge, including theories and practices, in areas such as e-service design and innovation, e-democracy, e-governance, requirement engineering, business process management and improvement. As well as security and privacy in e-Government, ICT architecture, ICT system integration, and project and change management. We have a specific focus on business intelligence, decision support systems, and open and big data management for e-Government.

The master programme promotes a new role needed in public organisations, an e-Government architect, a role that has the knowledge and skills necessary to drive ICT enabled changes in the public sector. An e-Government architect combines knowledge about democratic processes, citizen service and public administration with skills in designing effective ICT systems and e-services for e-Government.

The master programme is inspired by the Swedish democratic model as well as models in the area of e-Government developed in Europe and the rest of the world.


  • Programme overview

    You will find detailed course information, list of course literature, schedule and start date at courses and timetables. Select semester in the drop-down menu and search by course name.

    Programme outline
    The Master's Programme in Open e-Government is comprised of business and technology courses, all given as distance courses. Our programme curriculum is designed to propel you along a successful career path in the area of e-Government.

    Year 1

    1st Semester

    Two alternatives, depending on the student's previous background
    1 x 15 credits or 2 x 7,5 credits

    Alternative 1: For students that do not have 90 credits in computer and system sciences, informatics or equivalent:

    Supplementary course in Computer and Systems Science 15 credits
    The course provides the basic knowledge to students who have little or no previous education in the subject of computer and systems sciences. It gives knowledge in for example databases, programming, HCI, information security and computer networks. By completing the course, the students can continue their study at the master level at the department.

    Alternative 2: For students that have 90 credits in computer and system sciences, informatics or equivalent

    Enterprise Computing and ERP Systems 7,5 credits
    The course discusses how enterprise information systems support organizations in value chains and supply chains. The course introduces a number of modern enterprise modelling techniques based on linguistic instruments and economic ontologies. It is shown how these techniques support requirements elicitation for enterprise information systems design.

    Knowledge Management 7,5 credits
    The course will introduce methods, models and IT tools that can be used to find, gather, interpret, convert and represent, organise, store, spread and reuse knowledge in an organisation. The course will also discuss major issues in information and knowledge management and alternative solutions to address these issues.

    Mandatory courses 2 x 7,5 credits for all students

    Open e-Government and e-Democracy 7,5 credits
    The course describes the history of eGovernment and eDemocracy and tackles the growing phenomenon of Open government by discussing how IT has transformed the public sector. This course focuses on democratic theories within that framework as well as theories of public administration and information systems. Moreover, a number of case studies of eGovernment are presented and discussed.

    Digital business strategies and change management 7,5 credits
    The course addresses the strategic business aspects of digitization and partly change management in organizations to achieve the strategic objectives digitization creates conditions for. Information Technology's role has changed from being supportive to form the basis for modern business strategies. The rapid development of technology challenges digitization, traditional strategies and highlights emerging strategies. The course also discusses the differences between change management in private and public organizations.

    2nd Semester

    Mandatory courses 2 x 7,5 credits

    Scientific Communication & Research Methodology 7,5 credits
    Computing as a discipline combines three academic traditions: the theoretical tradition, the scientific (experimental) tradition and the engineering tradition. Due to that combination, there is no clear methodological tradition in computer science. This course introduces how to design, implement and report a research study. The main focus of this course is research design and reporting. Students will learn how to align problem statement, aims, objectives, research questions, data collection and analysis and reporting into a coherent and logically flowing whole.

    IS Governance for e-Government: Requirement, Use, Evaluation 7,5 credits
    The course describes IS governance in public administration. More precisely, the students apply and discuss methods and models for elicitation of requirement on IT systems, evaluation of existing IT system and selection of the right mix of systems in the overall IT architecture of the organisation.

    Elective corses 2 x 7,5 credits
    Two from the following three courses:

    Security and Privacy in e-Government: Systems, IT, Laws and Ethics 7,5 credits
    The course describes how theories of systems and social technical systems can be used for analysing IT security issues and risks in public sector. Moreover, the course discusses ethics and international laws related to privacy issues for the public sector.

    Decision Making and Business Intelligence 7,5 credits
    The course discusses method and models for decision making in the public sector. It also describes different business intelligence systems (also called decision support systems) including data warehousing, data mining, expert systems, knowledge management system and analytical decision support systems. The students will also apply and evaluate BI systems for collaborative decision-making.

    Systems theory, organizations and IT 7,5 credits
    The course introduces systems theory and systems science approaches to organizations, systems development and learning. The purpose is to give students a theoretical and practical toolkit to handle complex issues regarding IT and organizations. In the course the students will practically use systems theory concepts and models to study, diagnose and design systems. We discuss holism, effectiveness, learning, IT-systems and management.

    Year 2

    3rd Semester

    Mandatory courses 4 x 7,5 credits

    Research Methodology for Computer and Systems Sciences (MMII), 7,5 credits
    The course deals with research strategies (case studies, experiments and survey), methods for data collection (questionnaires, interviews and observations) and software-based analysis (thematic, conversation and interaction analysis). Statistical and mathematical methods include descriptive and inferential statistics. Evaluation of data is included.

    Open and Big Data Management 7,5 credits
    The course describes challenges and opportunities for the public sector related to open and big data. The course also describes methods and models for open and big data management. The students will carry out assignments by analysing data.

    Citizen Centric Service Design and IT Architecture 7,5 credits
    The course tackles method and models for designing e-services in the public sector. Methods for user involvement and participation will be discussed, with a focus on user innovation methods. Another focus is on making use of and combining enterprise models, such as goal models, network models, process models and conceptual models, for identification and design of e-services. The course also describes models and methods for integration of IT systems, applications and services. Moreover, the course discusses integration techniques such as message brokers, enterprise services buses, web server integration and adapters. A special focus in the course is on describing and discussing the service-oriented architecture (SOA). Real world integration projects from the public administration will be discussed.

    Business Process and Case Management 7,5 credits
    Students will obtain practical knowledge in two interconnected areas - how rigid and flexible processes can be modelled and supported by IT systems in today's competitive business environment. The students acquire skills needed for their careers in fields such as IS, Project Management and eGovernment.

    4th Semester

    Master thesis 30 credits
    Information regarding master thesis

  • How to apply

    Find answers to the most common questions regarding application, requirements and study format (distance or campus) here

    Selection process

    Additional eligibility criteria

    The selection of students is based on grades of academic courses.

    This means that you don’t have to submit recommendation letters or motivation letter when applying to this specific programme.

  • Career opportunities

    Graduates will find positions as enterprise and IT architects, project managers and change agents in public organisations as well as private and non-governmental organisations working within the area of e-Government. Graduates may also enter Ph.D. programmes for a research career.

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