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Rahmat Mulyana

About me

Rahmat Mulyana

I am Rahmat Mulyana, from Indonesia , a G20 country in South East Asia and the 4th largest population worldwide where the "God's island, Bali" is located. It is an honor to be invited and accepted as a Doctoral student at DSV (Department of Computer and Systems Science), Stockholm University, since Feb 2020. My research project is on IT Governance Influence on Digital Transformation. My PhD is co-funded by the MIT (Management and IT) Graduate Research School, a collaboration of 13 Swedish universities (BTH, GU, JIBS, KAU, LIU, LNU, LTH, LU, MDH, ORU, SU, UMU, UU).

My interest is to facilitate Business & IT Alignment and Digital Transformation. I have more than 22 years of experience regarding the international standard and good practice implementation on Digital Strategy, Enterprise IT Architecture, Governance, Risk Management, Audit, Cybersecurity, Business Continuity, and Project Management.

Previously, I was involved in Indonesia's IT regulation establishment and also in auditing / assessing the implementation maturity level, such as Central Bank Information System Regulation, Financial Services Authority Enterprise Architecture, E-Government Regulations, eg E-Gov Risk Management. Minister Decree on IT Governance and E-Government, IT Master Plan, IT Governance, and Information Security Policies of State-owned Enterprises.

Moreover, I have been involved in 130+ projects since 1999 with various clients from business, government, and academic entities. The companies are banking, insurance, social security, pawnshop, telecommunication, airport, seaport, EPC, plantation, forestry, energy. Likewise, the regulatory bodies for financial services, oil and gas industry. Also, other public service entities such as government bodies at the ministry level, province / region, municipality, and hospital.

Furthermore, I was pioneering and managing ComLabs IT Service Center in Bandung Institute of Technology in 1999-2007 and then co-founded and managed Transforma Consulting since 2008. I was invited to be a Professional Lecturer at Telkom University in 2010 and deliver public / guest lectures at various universities as professional association representatives and professional speakers at related events. 

Subsequently, I have delivered 270+ education / sharing events ever since, including teaching courses in IT governance, data governance, IT service management, information security and risk management, enterprise architecture, and IS project management. I have supervised 100+ bachelor theses at Telkom University and 15+ bachelor and master theses at Stockholm University as well.

I graduated with a Bachelor of Computer Engineering, Master of Information Systems, and MBA degrees from Bandung Institute of Technology . Currently, I hold some professional global certifications such as CET (Emerging Technology), ITCA (Information Technology), CISA (IS Audit and Assurance), CISM; ISO 27001 Lead Auditor; and CSX (Information and Cyber ​​Security), CGEIT; COBIT; and ITIL (IT Governance and Management), CDPSE (Data Privacy), PMP (Project Management) and ISO 9001 Internal Auditor (Quality Management). Not to mention, I am currently also a globally accredited trainer for COBIT2019, CISA, CGEIT certification from APMG . 

I am currently active as the Academic Advocate of ISACA Global and ISACA Student Group Advisor. I am also appointed as the Vice-Chairman of the Bandung Institute of Technology Alumni Association Swedish Commissariat and Supervisory Board Chairman of Ikatan Alumni SMAN3 Bandung.

Formerly, I was the President, Vice President, Relations Director of ISACA Indonesia , and the Board Advisor, General Secretary, and Branch Director of the PMI Indonesia . Likewise, I was the Government & Regulatory Advocacy SubCommittee of ISACA International for the Asia region and Indonesia National Standard (SNI-ISO) Working Group on IT Governance and Service Management. Also, I was the Chairman Committee of ISACA Indonesia GRACS 2018 and the Project Manager of PMI International ROWS (Research Working Session) 2015 for Asia Pacific.

Teaching

I am a teaching team for the courses as follows:

  1. Strategic IT Management (SITMAN, 7.5 ECTS, Spring). The business environment is nowadays a very competitive one that requires the managers to rethink the role that IT and digital technologies are playing in their organizations. To face this high competition on the market the managers are thinking about using IT and digital technologies strategically in their organizations. For this purpose they will need to have knowledge about strategic uses of IT and digital technology to achieve organization’s objectives and generate business value from IT and digital investments and use them to create competitive advantage.
  2. Management of Global IT Resources (MGIT, 7.5 ECTS, Autumn). The trend towards globalization has determined global companies to increase their attention on the role of IT in support of their global operations and business strategies. In this context, the management of global IT resources including the use of digital technologies in global companies has increased in its importance. Therefore, in this course we will look to address the important issues and challenges in managing IT resources in global companies. 

Research

My PhD project topic is about IT Governance Influence on Digital Transformation. It is supported by DSV Stockholm University and co-funded by the MIT (Management and IT) Program Graduate Research School, a collaboration of 13 Swedish universities. The project is supervised by Prof. Lazar Rusu and Assoc. Prof. Erik Perjons. My research portfolio can be accessed here.

Research projects

IT Governance Influence on Digital Transformation

The aim of this PhD thesis project is to study the IT governance mechanisms that influence digital transformation in different organizations. We also study their influence on organizations’ performances.

IT governance and digital transformation

Publications

A selection from Stockholm University publication database

  • IT Governance Mechanisms Influence on Digital Transformation: A Systematic Literature Review

    2021. Rahmat Mulyana, Lazar Rusu, Erik Perjons. AMCIS 2021 Proceedings, 1-10

    Conference

    Many organizations are concerned about growing their direct investments in digital technologies and going through a digital transformation (DT) that offers value creation opportunities. It has been found that IT governance (ITG) plays an important role in organizations' digital initiatives. Previous studies have identified ITG structures, processes, and relational mechanisms to increase the firms’ performance. However, the traditional ITG mechanisms might no longer be valid in this digital era. Unfortunately, few studies have investigated this area. Therefore, a systematic literature review was performed to identify the ITG mechanisms that influence DT. During the review process, 46 articles were selected from top-rank journals and conference proceedings and analyzed. The process revealed 28 ITG mechanisms that influence DT. The study contributes to both research and practice, providing researchers with the ITG mechanisms that influence DT and informing practitioners on which ITG mechanisms to focus on towards a successful DT.

    Read more about IT Governance Mechanisms Influence on Digital Transformation

  • Integrating Blockchain for Health Insurance in Indonesia with Hash Authentication

    2022. Erwin Sutanto (et al.). Journal of Theoretical and Applied Electronic Commerce Research 17 (4), 1602-1615

    Article

    Användningen av blockchain har fått stor uppmärksamhet i dess antagande som ett finansiellt instrument i kryptovalutor. Detta fenomen måste betraktas i den meningen inte bara som en form av finansiella transaktioner utan också inom andra områden såsom hälsa, vilket också är en utmaning för det moderna samhället. Dessutom har flera statliga policyer också stött tillhandahållandet av hälsotjänster som en form av att förbättra människors levnadsstandard i form av försäkring. I denna studie försöker vi designa systemet genom att använda UML-diagram och simulera användningen av DApps som erbjuds av Vexanium Ecosystem. Till exempel kommer tre grundläggande aktiviteter mellan patienter, läkare och försäkringar att simuleras i form av transaktionsreskontra. Denna metod gör att vi kan påskynda autentiseringsprocessen som tidigare behövde utföras under lång tid med byråkrati som blir regeln i smarta kontrakt på några minuter. Utvärderingen av denna metod kommer sedan att jämföras med åtta befintliga blockkedjeprojekt. Resultatet i vårdens processer är kostnadsbesparingar genom ökad automatisering, snabbhet, standardisering och effektivitet. Allt detta kan vara en preliminär analys av dess tillämpning i Indonesien, särskilt relaterad till autentisering och registrering av medicinska journaler.

    Read more about Integrating Blockchain for Health Insurance in Indonesia with Hash Authentication

  • The IT Services Management Architecture Design for Large and Medium-sized Companies based on ITIL 4 and TOGAF Framework

    2023. Iqbal Santosa, Rahmat Mulyana. JOIV: International Journal on Informatics Visualization 07 (01), 1-7

    Article

    Sammanfattning— Utvecklingen av informationsteknologi sker snabbt inom nästan alla områden av livet. Alla företag måste omedelbart genomföra en affärsomvandling efter utvecklingen av informationsteknologi för att överleva i allt hårdare konkurrens. En av nycklarna till denna affärstransformations framgång är en företagsarkitektur som används som referens vid planering, utveckling, drift och övervakning av företagsinformationsteknologi. Implementering av tjänsteförvaltningspraxis i statligt ägda företag måste översättas till IT Services Management Architecture Design, som matchar IT Governance Principles enligt mandat i PER-03/MBU/02/2018. Denna forskning fokuserar på att förbereda en företagsarkitekturdesign i IT-tjänsthantering genom att hänvisa till ITIL 4 bästa praxis. Lösningen är en målarkitekturdesign inom affärsdomänen, data och applikationer ordnade enligt TOGAF-ramverket. Det genomfördes i fyra steg: scope identifiering, som definierar praxis; preliminär fas, som resulterade i 11 arkitekturprinciper; arkitekturvision som producerar en värdekedja för IT-tjänsteleverantörsorganisationer; en företagsarkitektur som resulterade i en företagstjänst/funktionskatalog bestående av 13 företagsfunktioner och 43 företagstjänster; och en informationssystemarkitektur som producerar en konceptuell datamodell för de tre huvudsakliga prioriterade processerna för IT-tjänsthantering och ett applikationsdiagram som beskriver förhållandet mellan de fyra aktörerna (användare, servicechefer, servicedesk och supportgrupper) med deras roller i ansökningar. Företagsarkitekturen har utformats enligt omfattningen av IT-tjänstehanteringsmetoder som vanligtvis används som referens för alla stora och medelstora företag.

    Read more about The IT Services Management Architecture Design for Large and Medium-sized Companies based on ITIL 4 and TOGAF Framework

  • How Hybrid IT Governance Mechanisms Influence Digital Transformation and Organizational Performance in the Banking and Insurance Industry in Indonesia

    2023. Rahmat Mulyana, Lazar Rusu, Erik Perjons. Information Systems Development, Organizational Aspects and Societal Trends (ISD2023 Proceedings), 1-12

    Conference

    De etablerade företagen måste påskynda sin digitala transformation på grund av störningar från digital teknik, konkurrens, beteendeförändringar, reglering och pandemier. Ändå har många investeringar i digital transformation misslyckats på grund av dåligt styre. Tidigare forskning har identifierat hybriden av traditionella och smidiga anpassningsbara IT-styrningsmekanismer som påverkar digital transformation. Det är dock viktigt att mäta omfattningen av mekanismernas inflytande på organisationens prestanda. Därför har onlineundersökningsdata från 338 indonesiska bank- och försäkringsrespondenter samlats in och analyserats med hjälp av SEM-PLS. Resultaten visar att hybrid IT-styrningsmekanismer har måttlig inverkan på digital transformation, och digital transformation starkt påverkar organisationens prestanda. Studien bidrar till forskning genom att analysera effekten av hybrida IT-styrningsmekanismer på organisationens prestanda, helt förmedlad av digital transformation. Rent praktiskt kan mätobjekten från hybrid IT-styrningsmekanismerna, digital transformation och organisatoriska prestationsdimensioner vara användbara för att vägleda digitala transformationsresor.

    Read more about How Hybrid IT Governance Mechanisms Influence Digital Transformation and Organizational Performance in the Banking and Insurance Industry in Indonesia

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